FAQ

Yes, we offer a lifetime guarantee on the metal of all our jewellery pieces.

We offer repairs for free or at a minimal cost, depending on the nature of the repair.

Absolutely! We accept exchanges of old jewellery. Visit our store or contact us for more details on the exchange process.

Yes, we can deliver your jewellery to your doorstep. However, please note that this might incur an additional cost.

Yes, all our jewellery pieces come with hallmarking to ensure authenticity and quality.

We’re open from Monday to Saturday, 10 am till 6 pm.

No, hallmarking is included in the price of our jewellery. We believe in transparency and ensuring the best quality for our customers.

Delivery times may vary based on location and availability. Once you place an order, we’ll provide you with an estimated delivery date.

Once your order is shipped, we will provide you with a tracking number via email or SMS, which you can use to track your delivery.

Yes, we have a return policy in place. Please refer to our “Return Policy” section on the website for more details.

Yes, we do offer custom design services. Contact us to discuss your requirements, and our team of designers will assist you in bringing your vision to life.

You can check the availability of any item directly on our website. If you have further questions, feel free to contact our customer service.

Yes, we do have physical stores in Koswatta and Athurugiriya. You can visit us from Monday to Saturday, 10 am till 6 pm. Our address and directions can be found on the “Contact Us” page.

Our primary material is gold, and we guarantee its authenticity. Some pieces might also incorporate precious and semi-precious stones.

Gold jewellery requires minimal maintenance. We recommend keeping your jewellery in a soft pouch or box when not in use, and occasionally cleaning it with a soft cloth.

Yes, our gold jewellery is designed for durability and can be worn every day. However, be cautious around chemicals or abrasive surfaces.

Certainly! We offer resizing services. Depending on the design, resizing can be done for free or at a minimal charge.

Yes, we do offer gift wrapping services. Let us know at the time of purchase if you would like your item gift-wrapped.

We update gold prices regularly on our website. You can find the current price on our homepage or under the “Gold Rate Today” section.

We accept all major credit and debit cards, bank transfers, and several online payment methods. Please refer to our “Payment Methods” section for detailed information.

Absolutely. We prioritize the security of our customers’ information. Our website is encrypted, and we follow stringent data protection guidelines.